Skills to overcome conflict situations
A series of skills to help overcoming conflict situations are the following ones:
- Quick stress relief: the ability to quickly relieve stress in the moment.
- Emotional awareness: the ability to remain comfortable enough with your emotions to react in constructive ways, even in the midst of a perceived attack.
- Be positive and well-meaning in relationships, leaving behind prejudices and negative thoughts.
- Reward positive behavior while criticize negative. Set limits.
- Forgive anyone who regrets and tries to regain your confidence.
Healthy and unhealthy ways of managing and resolving conflict include the following:
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Unhealthy responses to conflict: |
Healthy responses to conflict: |
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An inability to recognize and respond to the things that matter to the other person |
The capacity to empathize with the other person’s viewpoint |
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Explosive, angry, hurtful, and resentful reactions |
Calm, non-defensive, and respectful reactions |
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The withdrawal of love, resulting in rejection, isolation, shaming, and fear of abandonment |
A readiness to forgive and forget, and to move past the conflict without holding resentments or anger |
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An inability to compromise or see the other person’s side |
The ability to seek compromise and avoid punishing |
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Feeling fearful or avoiding conflict; expecting a bad outcome |
A belief that facing conflict head on is the best thing for both sides |