References

1. A. Loehr, 2017. 7 Practical Tips for Increasing Empathy. Retrieved from: https://www.huffpost.com/entry/seven-practical-tips-for-

2. A. Sobel, 2021. Eight ways to improve your empathy. Retrieved from: https://andrewsobel.com/eight-ways-to-improve-your-empathy/

3. Anderson, Carly, 2020. Types of Trust in coaching relation. Retrieved from the web-site: https://carlyanderson.com/types-of-trust-in-a-coaching-relationship

4. C.   Anderson,   2020.   Types   of   Trust   in   coaching   relation. Retrieved from: https://carlyanderson.com/types-of-trust-in-a-coaching-relationship

5. C. M. Zapata J. et al., 2010. Modelado de la relación de confianza. Profesor-estudiante en la docencia universitaria. Educ. Vol. 13, No. 1; pp. 77–90.

6. C. Newton, 2011. The five communication styles. Retrieved from: http://www.clairenewton.co.za/my-articles/the-five-communication-styles.html

7. D. Meador, 2020. Developing a complete student code of conduct. Retrieved from: https://www.thoughtco.com/developing-a-complete-student-code-of-conduct- 3194521

8. D. J. Carter, 2019. Challenges for Adult Education. Retrieved from https://medium.com/age-of-awareness/challenges-for-adult-education- 5498234cfe7c

9. European Centre for Gender Equality, 2020. Empowerment of Women. Retrieved from: https://eige.europa.eu/thesaurus/terms/1102

10. Gil-Juarez, Adriana, Ana Vitores, Joel Feliu y Montse Vall-llovera. 2011. “Brecha digital de género: Una revisión y una propuesta”. Teoría de la Educación. Educación y Cultura en la Sociedad de la Información 12. Ediciones Universidad de Salamanca. Retrieved from: https://gredos.usal.es/handle/10366/100621

11. H. Pozniak, 2020. Tech careers for women: what are the main roles and how do you retrain? Retrieved from: https://www.theguardian.com/careers/2020/dec/14/tech-careers-for- women-what-are-the-main-roles-and-how-do-you-retrain

https://www.ukessays.com/courses/education/inclusion/multiculturalism/lecture

12. J. Peña, J. Weinstein, D. Raczynski, 2018. Construcción y pérdida de la confianza de docentes: un análisis de incidentes críticos. Retrieved from: https://scielo.conicyt.cl/scielo.php?pid=S0718- 69242018000100078&script=sci_arttext

13. J. Standfield, 2020. How to Teach Students Assertiveness to Respond -Not React- to Conflicts. Retrieved from https://stanfield.com/teach-students-assertiveness/

14. J. Starr,  2019. 10 Ways to Create a Safe Learning Environment. Retrieved from: https://jillianstarrteaching.com/10-ways-to-create-a-safe-learning-environment/

15. J. Whitehead, 2015. What is  Trust in the Coaching Relationship? Retrieved from https://johnkwhitehead.ca/what-is-trust-in-the-coaching-relationship/

16. K. Boogaard, 2020. How to write SMART goals. Retrieved from: https://www.atlassian.com/blog/productivity/how-to-write-smart-goals

17. Knowles, Malcom. 1973. The adult learner: A neglected species. Madison, Wisconsin: American Society for Training and Development. Retrieved from: https://files.eric.ed.gov/fulltext/ED084368.pdf

18. Lakey, B. 2010. “Social support: Basic research and new strategies for intervention”. In J. E. Maddux & J. P. Tangney (Eds.), Social psychological foundations of clinical psychology 177–194. The Guilford Press.

19. M. Tartakovsky, 2015. Practical tools for developing your self-worth. Retrieved from: https://psychcentral.com/blog/practical-tools-for- developing-your-self-worth#3

20. M. Hopkins, 2017. How to write a code of conduct. Retrieved from: https://bizfluent.com/how-5717613-write-code-conduct.html

21. Michigan Virtual Learning Research Institute, 2020. Creating A Supportive Learning Environment For Online Students: Communication Is Key. Retrieved from: https://michiganvirtual.org/blog/creating-a-supportive-learning-environment-for- online-students-communication-is-key/

22. Ministry of Education of Guyana, 2015. Effective Communication Tips for the Classroom. Retrieved from: https://education.gov.gy/web/index.php/teachers/tips-for-teaching/item/1504- effective-communication-tips-for-the-classroom

23. N. Wignall, 2019. Assertiveness: A Step-by-Step Guide to Becoming More Assertive. Retrieved from: https://nickwignall.com/assertiveness/

24. N. K. Nittle, 2020. What Is a Stereotype? Retrieved from https://www.thoughtco.com/what-is-the-meaning-of-stereotype-2834956

25. Peña, Javiera, J. Weinstein, D. Raczynski. 2018. Construcción y pérdida de la confianza de docentes: un análisis de incidentes críticos. Retrieved from: http://dx.doi.org/10.5027/psicoperspectivas-vol17-issue1-fulltext-1174

26. Queensborough Community College, 2020. 'Definition for Diversity.' Retrieved from: http://www.qcc.cuny.edu/diversity/definition.html

27. R. Madzarevic, 2017. Challenges of Adult Learning. EPALE Electronic Platform for Adult Learning in Europe. Retrieved from: https://epale.ec.europa.eu/en/blog/challenges-adult-learning

28. Rumbo, Begoña. 2006. “La educación en personas adultas: Un ámbito de estudio e investigación”. Revista De Educacion 625-635. Retrieved from: http://www.revistaeducacion.educacion.es/re339/re339_27.pdf

29. S. Wilson, 2018. 5 reasons to consider a career in the digital sector. Retrieved from: https://leedsunicareers.wordpress.com/2015/01/19/5-reasons-to- consider-a-career-in-the-digital-sector/

30. UKEssays, 2018. Multiculturalism, Anti-Discriminatory Practice and Diversity. 

31. Whitehead, John. 2015. What is Trust in the Coaching Relationship? Retrieved from the web-site https://johnkwhitehead.ca/what-is-trust-in- the-coaching-relationship/